• Course Contents
  This is a 6 months full-time course/ 15 hours per week.
  
  The tourism and hospitality requires skilled employees to meet the changing and growing needs demanded by both our domestic and international markets. The industry can be labor intensive and at times operating up to 24 hours a day, seven times a week and may be subjected to seasonal fluctuations. The industry is heavily dependent upon quality and consistent customer service in order to meet the ultimate...

• Teaching Methods
  The subjects taught are grouped thematically so that you will get a comprehensive overview of the industries. They will learn how to interact with others in a business setting and study the finer points of how to be global citizens skilled in cross-cultural communication. Learning is beyond textbook and classrooms. One of which is problem-based learning, a learning...
  
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• Course Outline
• -Developing Tourism/ Hopsitality Industry
    Knowledge
  - Working with Colleagues & Customers
  - Working in a Socially Diverse Environment
  - Following Health, Safety and Security
    Procedures
  - Promoting Products & Services to
    Customers
  - Dealing with Conflict Situations
  - Communication on the Phone
  - Perform Clerical Duties
  - Career Paths in Tourism/ Hospitality
    Industry
  - Lead & Manage People
  - Coaching Others in Job Skills
  - Manage Quality Customer Service
  
  
• Entry Requirements
  
  (1) GCE 'N' Levels or Form 5
  (2) Age 16 to 25 years old,
       Year 11 incomplete